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aged-care-melbourne
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Aged Care Placement Services, Melbourne

When it comes to aged care, every person and each family is different. You may require full aged care placement services. You may be seeking dementia or respite care, or you simply don’t know where to start and require comprehensive aged care placement guidance and assistance.

As aged care specialists who are dedicated to providing outstanding customer service during aged care placements, Aged Care Step by Step offers two core aged care services packages:

  • An aged care guidance service package
  • A full aged care placement service package

Our aged care guidance service package is best suited to families who simply don’t know where to start, what to do, and what services are available to them when they are considering this important transition in life for a relative. We will provide you with expert guidance, clear explanations and help you to make the best possible decisions and outcomes for the type of care required, be it aged care, respite care or home care for your loved one.

Our full aged care placement service package has all the inclusions and benefits of our aged care guidance package, but also offers:

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On-site, escorted tours of up to three aged care placement facilities including having an expert Consultant to ask the right questions and obtain the necessary information on your behalf as your Advocate.

Z

Assistance in your decision-making process when evaluating the best aged care facility for your loved ones according to your combined needs (the family’s needs and those of the elderly family member).

Z

Assistance in completing the necessary admission paperwork for the chosen aged care facility.

Z

Preparing the family and the resident for admission to the chosen facility. We make sure that on the critical day of admission that this transition process is as smooth and as comfortable as possible.

Z

Providing a full advocacy service during the first month of admission. This includes making sure that all the services and care offered are in place including specified lifestyle and meal considerations. We also support and help direct the family on the procedures to maintain and achieve positive outcomes in the future.

Z

Providing a follow-up with the family and the resident at the end of the first month after an aged care admission.

Not sure which package will suit you best?
Call Aged Care Step by Step
for an obligation-free chat on
0456 645 533

Additional and Customised Aged Care Services & Fees

In addition to our core aged care placement packages, we also offer a number of additional and customised aged care services to extend and cater more fully to the particular requirements of each individual client for your peace of mind.

All of our services are fee-based and we do not receive any commissions, incentives or reimbursements from any facilities or providers. Any additional services on top of packages will be clearly outlined to you including fees by Aged Care Step by Step before the engagement of any services.

In some cases, if applicable the current home care package could cover Step by Step’s service fees.

At Aged Care Step by Step, our aim is to provide a service with the best possible advice, help and solutions whilst respecting the dignity of your ageing relative.

Aged Care Placement Services, Melbourne

When it comes to aged care, every person and each family is different. You may require full aged care placement services. You may be seeking dementia or respite care, or you simply don’t know where to start and require comprehensive aged care placement guidance and assistance.

As aged care specialists who are dedicated to providing outstanding customer service during aged care placements, Aged Care Step by Step offers two core aged care services packages:

  • An aged care guidance service package
  • A full aged care placement service package

Our aged care guidance service package is best suited to families who simply don’t know where to start, what to do, and what services are available to them when they are considering this important transition in life for a relative. We will provide you with expert guidance, clear explanations and help you to make the best possible decisions and outcomes for the type of care required, be it aged care, respite care or home care for your loved one.

Our full aged care placement service package has all the inclusions and benefits of our aged care guidance package, but also offers:

Z

On-site, escorted tours of up to three aged care placement facilities including having an expert Consultant to ask the right questions and obtain the necessary information on your behalf as your Advocate.

Z

Assistance in your decision-making process when evaluating the best aged care facility for your loved ones according to your combined needs (the family’s needs and those of the elderly family member).

Z

Assistance in completing the necessary admission paperwork for the chosen aged care facility.

Z

Preparing the family and the resident for admission to the chosen facility. We make sure that on the critical day of admission that this transition process is as smooth and as comfortable as possible.

Z

Providing a full advocacy service during the first month of admission. This includes making sure that all the services and care offered are in place including specified lifestyle and meal considerations. We also support and help direct the family on the procedures to maintain and achieve positive outcomes in the future.

Z

Providing a follow-up with the family and the resident at the end of the first month after an aged care admission.

residential-aged-care
aged-care-melbourne
aged-care-assistance
aged-care-consultants-melbourne

Not sure which package will suit you best?
Call Aged Care Step by Step
for an obligation-free chat on
0456 645 533

Additional and Customised Aged Care Services & Fees

In addition to our core aged care placement packages, we also offer a number of additional and customised aged care services to extend and cater more fully to the particular requirements of each individual client for your peace of mind.

All of our services are fee-based and we do not receive any commissions, incentives or reimbursements from any facilities or providers. Any additional services on top of packages will be clearly outlined to you including fees by Aged Care Step by Step before the engagement of any services.

In some cases, if applicable the current home care package could cover Step by Step’s service fees.

At Aged Care Step by Step, our aim is to provide a service with the best possible advice, help and solutions whilst respecting the dignity of your ageing relative.

Monday to Friday 9am to 8pm

AgedCare-StepbyStep

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